“As always Chad D was very professional. I had some questions about the operation of my unit and he explained everything clearly and patiently . His professionalism and work ethic is why I request him every year for my annual servicing. The girls that work the appointments are very friendly and easy to work with. They make you feel like family. Clay and his team are a great company to work with. I highly recommend their services.”
“It was Friday, February 7th at approximately 7:20p we rec’d a message from our tenants stated it was very cold in the house. I tried to adjust it using my phone and couldn’t. Needless to say we had to go to the house to see what was going on. The system was completely down with no power to the unit. Called Hagler at 8:12p got the answering service and rec’d call back at approx 8:20p. A technician came out within an hour. He (Kevin K) was knowledgeable, professional, and had the part needed in his van, fixing it in under 30 minutes. Kevin took the time to explain to my husband what went wrong and gave his honest advice. I highly recommend them for their expertise, speed, and most importantly their friendly customer service. Thank you.”
“Roman was polite, and seemed to be knowledgeable concerning the work. I purchased my unit from Hagler and I had trouble with the odor problem after it was installed. I didn't know you didn't put in a surge protector inside and out until today. I thought it came with the unit. I was very disappointed in your company when I realized this and remembered the odor issue.”
“He was very professional. He found the problem and fixed it quickly. Excellent technician.”
“Been with Clay and Christy for over 20 years. Randy was great. He was very professional and knowledgeable!! The technician is always quick to arrive for a problem or check up. Very good service and honest ppl. Hands down best heating and cooling company in the Wiregrass!!!”
“Mr Randy was very professional and explained everything he was doing as he was doing it. Made it EZ to understand. I highly recommend Hagler.”
“Called around 2 pm on a Friday they were there at my house within 2 hours Randy was very processional, found the issue almost immediately and had us up and running. Highly recommend will use again!”